FBO’s and FBO One
FBO is a house-hold term used in aviation and stands for: Fixed Base Operator, read ‘airport terminal’. The term stems from the early days of flight, when Zeppelins and other forefathers of modern day planes were the airships of choice. At the time, airports were not much more than open grassy fields. Once aviation — forgive the pun — had taken flight between the two World Wars, the empty grassy fields were fitted with buildings (think hangers and the like) and support facilities: the fixed base operators had been born! A few decades later they had developed into the commercial airport terminals we know today. Yet for non-mass aviation use, such as private jets, special terminals are still being used to protect the privacy of clients as well as to offer them customized service levels. These dedicated terminals are still known as FBOs.
The KLM Jet Center FBO at Amsterdam Schiphol Airport.
Private jet ground handlers and FBOs world-wide are happy to use Amsterdam Software’s FBO One, the enterprise standard for aircraft handling and fuel management. FBO One’s intuitive interface facilitates their daily order planning, management of fees and contracts, billing and CRM. You could say FBO One is ERP software for a specific, vertical market. In the global market FBO One has become market leader, with clients such as KLM Jet Center, London City Airport, Jet Aviation, Universal Aviation and many other aviation service providers. FBO One’s fully customizable functionality is especially appreciated at airports dealing with a high volume of jet-set clients, like London, Paris and Zürich.